Effective Date: January 1, 2026
Oh Hello Inc. (“OhHello,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard information when you access or use our AI-enhanced mentorship platform (the “Services”).
This Privacy Policy applies to all users of the Services, including Mentors, Mentees, and company account administrators.
Oh Hello Inc.
Incorporated in Delaware
160 Harbor Street
Glencoe, Illinois 60022
United States
Contact: hi@ohhello.ai
OhHello primarily operates in the United States but may include international users. By using the Services, you understand and agree that your information may be transferred to and processed in the United States.
We collect the following categories of information:
Full name
Email address
Phone number (if provided)
Employer and job title
Profile photo
Biography and expertise details
Skills or interest tags
LinkedIn URL (if provided)
Calendar availability and time zone
Payment processing is handled by Stripe. OhHello does not store full credit card numbers.
We maintain:
Transaction history
Billing status
Session credit usage
Mentor payout records (via Stripe Connect)
To provide our Services, we collect and store:
Session metadata (date, duration, participants)
Meeting preparation notes
In-session chat messages
Post-session ratings and feedback
AI-generated summaries
Sentiment analysis outputs
Session transcripts
Audio and video recordings of sessions
Sessions are recorded and transcribed to support platform functionality, AI enhancements, quality improvement, and user experience.
OhHello uses artificial intelligence tools to enhance user experience, including:
Mentor matching
Session summaries
Prep note generation
Sentiment insights
Recommendation optimization
Session content may be processed by third-party AI service providers to generate these features.
We do not sell session content.
We do not permit third-party AI providers to use your data to train public models.
AI-generated content is assistive and should not replace independent professional judgment.
We automatically collect certain technical information, including:
IP address
Device type
Browser type
Operating system
Usage activity within the platform
Cookies and similar tracking technologies
We use Google Analytics to analyze usage trends and improve performance.
We use information to:
Provide and operate the Services
Facilitate mentor-mentee connections
Process payments and manage credits
Generate AI-powered features
Improve platform functionality
Communicate with users
Enforce our Terms of Service
Maintain security and prevent fraud
Comply with legal obligations
We do not sell personal data.
We may share information with:
Including:
AWS (hosting and infrastructure)
Stripe (payments)
Stripe Connect (mentor payouts)
SendGrid (email delivery)
Twilio (SMS communications)
Zoom SDK (video services)
AI service providers
Google Analytics
These providers process data solely on our behalf.
If your employer sponsors your access:
Company administrators may have access to:
Session counts
Feedback ratings
AI-generated summaries
Sentiment scores
Company administrators do not have access to full transcripts unless explicitly authorized by you or required by law.
We may disclose information:
To comply with law or legal process
To enforce our Terms
To protect rights, safety, or property
In connection with a merger, acquisition, or sale of assets
In the event of acquisition, user data may transfer to the successor entity.
We retain information for as long as necessary to:
Provide Services
Fulfill contractual obligations
Comply with legal requirements
Resolve disputes
Enforce agreements
Account data may be retained after deletion where legally required or for legitimate business purposes.
You may:
Access and update account information
Request deletion of your account
Opt out of marketing communications
Disable push notifications
Contact us regarding your data
To make a request, contact hi@ohhello.ai.
California residents may have additional rights under applicable law.
We implement reasonable administrative, technical, and organizational safeguards to protect personal information, including encryption in transit and access controls.
No system is completely secure, and we cannot guarantee absolute security.
The Services are intended for users 18 years or older. We do not knowingly collect data from individuals under 18.
We may update this Privacy Policy periodically. Updated versions become effective upon posting.
Continued use of the Services indicates acceptance of the updated policy.
If you have questions regarding this Privacy Policy, contact:
© 2026 Oh Hello Inc. All rights reserved.