Effective Date: November 25, 2025
By clicking “I Accept”, creating an account, or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services. These Terms apply to all users, including Mentors, Mentees, and company account administrators.
OhHello provides an AI-enhanced mentorship platform connecting individuals and teams with vetted experts for real-time, 1:1 mentorship sessions. Features may include:
Mentor discovery and booking
Session credits and scheduling
AI-assisted matching and recommendations
Meeting Prep Notes and session summaries
Sentiment analysis and analytics
Mentor feedback tools
Scheduling automation and reminders
OhHello does not provide legal, financial, HR, tax, or investment advice. All guidance comes from individual Mentors, not OhHello. No guarantees are made regarding results or outcomes.
You must be 18 years or older and capable of entering a binding contract. By using the Services, you represent and warrant that you meet these requirements.
You agree to:
Provide accurate and complete registration information
Maintain the confidentiality of your login credentials
Be responsible for all activity under your account
Notify us at hi@ohhello.ai if you suspect unauthorized access. OhHello is not liable for losses resulting from compromised accounts.
Mentees purchase session credits via Stripe and use them to schedule mentorship sessions. Credits may expire as described at purchase. Credits are non-refundable unless required by law or stated otherwise.
Mentors are paid per completed session through Stripe Connect, net of any fees or commissions. Stripe onboarding is required to receive payouts.
OhHello may modify pricing, fees, or billing methods with notice. Continued use constitutes acceptance of such changes.
You agree not to directly or indirectly solicit, hire, contract, or recruit:
Any Mentor
Any Mentee
Any OhHello client or their employees
for 12 months after your last use of the platform, unless you receive written permission from OhHello.
You must keep session discussions, prep notes, summaries, and all shared information confidential.
You may not use the platform to:
Recruit talent
Conduct marketing or sales outreach
Collect competitive intelligence
Record sessions without consent
OhHello uses AI to enhance your experience, including:
Mentor matching
Prep Notes generation
Session summarization
Sentiment insights
Recommendation improvements
AI is assistive, not authoritative. AI output does not replace professional judgment.
Data may be anonymized or aggregated to improve platform performance.
You may not use OhHello data to train competing models or build competing products.
All platform content—including software, UI, text, images, logos, and AI models—is owned by OhHello or our licensors.
You may not reproduce, modify, distribute, reverse engineer, or create derivative works except for limited personal, non-commercial use.
Users may not:
Violate any applicable law or regulation
Impersonate another person or entity
Upload malware or attempt to hack the platform
Scrape, harvest, or mine data
Circumvent fees, credit systems, or platform logic
Interfere with the normal operation of the Services
OhHello may suspend or terminate accounts for violations of these Terms or conduct harmful to the platform or community.
You may close your account at any time.
Fees and credits are typically non-refundable unless otherwise stated.
Upon termination, your right to use the Services ends immediately.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”.
OHHELLO MAKES NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING:
MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
NON-INFRINGEMENT
We do not warrant that the Services will be uninterrupted, error-free, or secure.
To the fullest extent permitted by law:
OhHello is not liable for indirect, incidental, consequential, special, or punitive damages
OhHello’s total liability is limited to the greater of:
The amount you paid in the prior 12 months, or
$100 USD
These limits apply regardless of legal theory.
You agree to indemnify and hold harmless OhHello and its affiliates from any claims or losses arising from:
Your use or misuse of the Services
Your violation of these Terms
Your interactions with other users
Any breach of confidentiality or non-solicitation obligations
Your use of the Services is governed by the OhHello Privacy Policy, which describes:
What data we collect
How we use and store data
How AI interacts with session content
How calendar integrations and communications work
What sub-processors we use, including AWS, Stripe, SendGrid, Twilio, and Zoom SDK
These Terms are governed by the laws of the State of Delaware.
All disputes shall be resolved exclusively in the state or federal courts located in Wilmington, Delaware.
You consent to this jurisdiction and venue.
No failure to enforce any provision constitutes a waiver.
If any part of these Terms is found invalid, the remaining provisions remain in effect.
We may modify these Terms periodically. Updated versions become effective upon posting or notification. Continued use of the Services indicates acceptance of the updated Terms.
You consent to receive essential platform communications, including:
Session confirmations and reminders
Scheduling notifications
Credit usage and expiration alerts
Platform updates and system messages
Post-session follow-up requests
These communications are necessary for the functioning of the Service and cannot be disabled.
You may choose to receive:
OhHello newsletters
Mentor and mentee community updates
Product and feature announcements
Event invitations
Educational content and spotlights
Promotions or offers
You may opt out at any time via your account settings or the “unsubscribe” link.
If enabled, you consent to receive notifications related to:
Scheduling
Session reminders
Engagement and community updates
You may disable these through your device or account settings. Carrier charges may apply.
Messages exchanged on the platform may be stored or processed to:
Facilitate scheduling
Support session preparation
Improve recommendations
Maintain safety and compliance
You acknowledge that OhHello uses third-party providers (e.g., SendGrid, Twilio, AWS) to deliver communications.
For questions or concerns, contact:
© 2026 Oh Hello, Inc. All rights reserved.